Brand Ambassador

Brand Ambassador interview questions

Your future team player will be the influential face of the company. They’ll be super professional with awesome communication skills and have a passion for your products, plus they’ll have great social media experience when it comes to business.

Top tip: Hire candidates you can grow with by making sure their personal career goals align with your company's mission.

Role-specific interview questions

• Walk me through a day in the life of a Brand Ambassador?
• Have you used our products/services? Who is our target audience?
• How do we stand out from our competition? 
• What is a Facebook response rate? How do you keep it high?
• What are the best word-of-mouth techniques?
• What’s your favorite tech to schedule online social content? 
• How do you keep track of online references and comments?

Behavioral interview questions

• Have you ever implemented successful new sales opportunities or new ways to find potential clients? What happened?
• How would you strike up a conversation with a stranger at a networking event?
• Do you ever review products online? Why?
• Describe a time you’ve dealt with a challenging customer in your last role. How did you make sure the client was happy?

Problem solving interview questions

• How would you attract potential customers at a promotional event?
• How would you approach a negative social media comment? Would you reply straight away or inform the marketing department first?
• How would you respond to a customer complaint on Facebook if there was truth to it?
• Why would or wouldn’t you delete troll posts on our social media page?