Sales Associate Job Description

If you want to hire a Sales Associate to help you with your business, you may not know where to begin. The first step is to understand what a Sales Associate does and what tasks can be delegated. This article explains those tasks and will help you in your search for the right staff member.

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About the Sales Associate Position

We’re seeking a motivated and friendly worker to join our team as a Sales Associate. In this role, you’ll work closely with customers to ensure their experience is a great one! From informing customers about products and services to maintaining the sales floor, you’ll be a representative of our company the client can count on.

Sales Associate Responsibilities

Greet customers as they enter
Assist customers with any questions or concerns while shopping
Inform customers about current deals or promotions
Stay informed of current store offerings, including products and services
Organize and clean the sales floor
Monitor inventory, restocking as needed
Encourage customers to buy more product
Hit [weekly/monthly/quarterly] sales goals
Operate the cash register and balance drawers

Sales Associate Requirements

High school diploma
Previous retail sales experience preferred but not required
Excellent customer service skills with a friendly, energetic attitude
Superb attention to detail and multitasking skills in a fast-paced work environment
Strong communication skills
Professional appearance
Availability to work, nights, weekends, and/or holidays
Physically able to move around for two or more hours and lift [25+] pounds
Basic math skills

Frequently Asked Questions

What makes a good Sales Associate?

A good Sales Associate has excellent customer service skills and a strong understanding of sales principles. They’re able to deliver enthusiastic and energetic service to customers, ensuring a positive shopping experience.