National Account Manager

National Account Manager interview questions

Your zero-regret new hire will be an awesome communicator who has experience building profitable, long-term relationships with clients. They’ll have excellent negotiation, analytical and problem-solving skills. Depending on your needs, they may also need to be keen to travel and be great at multitasking across projects.

Top tip: Diversity is key for a thriving workplace. Keep an eye out for management and exec-level candidates from varying backgrounds and aim to eliminate bias from your hiring process.

Role-specific interview questions

• How often should a National Account Manager meet with Area Managers?
• Are you willing to travel for work? What’s your flexibility?
• What are the top employee performance review methods?
• What’s your CRM experience?

Behavioral interview questions

• Describe the most challenging project you’ve ever worked on.
• Have you ever dealt with an inter-team conflict? What happened?
• How do you keep a cool head and motivate your team?
• Have you had to lay off an employee? How did you handle it?

Problem solving interview questions

• Where would you look for new sales opportunities?
• What does an awesome onboarding process look like?
• If we were hiring a new Regional Manager, which interview questions would you suggest we ask?
• If a store failed to hit its monthly sales quota, would you approach the Store Manager or talk to the entire team? Why?